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Richard B. Silberstein, CLU, ChFC, RHU – President
Richard Silberstein is the President of Silberstein Insurance Group. An insurance industry veteran, Richard founded the group and is responsible for its strategic direction and continued growth. While focused on all areas of the business, he oversees SIG’s employee benefit and consulting practice and manages the organization’s operations and client relationships. Richard has specialized expertise in areas of benefits consulting, regulatory compliance, benefits administration and insurance product design.
Richard began his career in the insurance industry in 1981. In 1984, he joined Franklin/Morris Associates, Inc. before founding Silberstein Insurance Group in 1999. He holds a Bachelor of Arts degree in Economics from Washington and Lee University and earned the CLU (Chartered Life Underwriter), ChFC (Chartered Financial Consultant) and RHU (Registered Health Underwriter) designations from the American College.
Richard is active in both his business and local communities. He serves on the Advisory Board of the Benefit Advisors Network (BAN) and leads the BAN Captive Peer Group. He is a member and past president of the Baltimore Estate Planning Council; past president of the Baltimore Chapter of the Society of Finance Professionals; past president of the McDonogh School Alumni Association and a member of the Board of Trustees of McDonogh School.
Jillian Albert – Senior Account Manager
Jillian joined SIG in 2004 and is a Senior Account Manager. Jillian provides strategic account development and support for large group clients. She ensures retention of clients by establishing strong relationships and managing daily communications while managing internal and external resources to assist with her clients needs. Jillian prepares detailed plan design analysis of various benefits to aid clients in making informed decisions regarding their benefit package. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Jillian has been in the industry since 2000 and holds a Life and Health License.
Tracy Alt, CLTC – Individual Underwriting Associate
Tracy joined SIG in 1997 and is the Individual Underwriting Associate. Tracy is responsible for meeting the life, disability, and long term care needs of high net worth individuals, doctors and business owners, including estate and business planning. She also focuses on client needs from referrals by her financial planner, attorney, and CPA contacts. Tracy entered the industry in 1991 and holds a Corporation for Long Term Certification designation.
Danielle Clark – Account Coordinator
Danielle joined SIG in 2011 and is an Account Coordinator. In her role, she assists Account Managers with all aspects of customer service, including proposals, claims, renewals, and day-to-day support. She also researches, reviews and resolves claim and enrollment issues. Danielle mainly supports small to mid-size clients. Danielle holds a Bachelor’s Degree in Business Administration with a concentration in Human Resources and Business Management as well as a Life and Health License.
Brenda Cogar – IT Manager
Brenda joined SIG in 2002 and is the IT Manager. In her role, she is responsible for planning, organizing, researching, and executing technology initiatives. Brenda provides strategic input and direction on IT related topics and manages the technology for SIG. Brenda also works with the Finance Department and is responsible for receiving commissions from various carriers, managing the commission tracking process, internal cost analysis, and commission analysis on current and prospective groups. Brenda holds a Bachelor of Science degree in History from Iowa State University.
Sharon Connelly – Benefits Administrator
Sharon joined SIG in 2004 and is a Benefits Administrator. Her primary focus is on large, multi-site groups. Sharon functions as a liaison between her clients and the various insurance carriers. She advises employees on eligibility, coverage, and other benefit matters. Sharon has been in the industry since 1999 and has an Associates Degree in Business Management with a concentration in Accounting from Strayer University as well as a Life and Health License.
Ronald E. Drager, Jr. – Associate
Ron joined SIG in 1997 and is an Associate. Ron’s focus is on group employee benefits plans, with a concentration on group health, disability, and group and individual life. Ron holds a degree in Marketing Management. He currently serves as broker counsel for CareFirst/BlueCross/BlueShield, Coventry HealthCare and United HealthCare/MAMSI and is a member of the National Association of Health Underwriters, his Chamber of Commerce, Bond Meadow Rotary and the Knights of Columbus. He also sits on the Board of Directors for Target Community and Educational Services and United Way of Carroll County, Maryland.
Rachel Druckenmiller – Corporate Health and Wellness Specialist
Rachel joined SIG in 2007 and is the Corporate Health and Wellness Specialist. Prior to joining SIG full-time, Rachel interned at SIG. Rachel leads efforts to help SIG employees and our clients in creating a culture of health. She collaborates with the account teams and our medical director to create and implement comprehensive population health management strategies.
Rachel has been certified by the Wellness Council of America (WELCOA) as a Well Workplace Practitioner and is currently pursuing a Master’s of Health Science degree in Community Health Education and Health Administration. In addition, Rachel graduated from McDaniel College with a Bachelor of Arts degree in Psychology and has co-authored several articles on health-related topics that have been published in academic journals.
Carolyn Ensminger – Account Manager
Carolyn joined SIG in 2001 and is an Account Manager. Carolyn manages and provides support for a variety of clients, ranging in size from 2 – 50 employees. Carolyn’s primary focus is on assisting clients with benefit plan design, advising and educating current and potential clients, and the coordination of internal and external resources to meet their needs and expectations. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Carolyn has been in the industry since 1991 and holds Life and Health Licenses in both Maryland and Pennsylvania.
Mark Glinowiecki – Associate
Mark joined SIG in 2009 and is an Associate. Mark works with group clients of all sizes and is responsible for the financial management and forecasting for their employee benefit plans. A 30-year veteran of the insurance industry, Mark brings SIG’s clients an extensive background in broker insurance sales of medical, dental, vision, life, short- and long-term disability, long-term care, and employee assistance plans. He currently serves as a member of the Mercy High School and St. Ursula Fathers Club. Mark is a member of the Baltimore Health Underwriters Association, the Maryland Association of Health Underwriters, and the National Association of Health Underwriters.
Lisa Haglauer – Senior Account Coordinator
Lisa joined SIG in 2010 and is a Senior Account Coordinator. She brings with her over two decades of group health insurance experience, with a focus on self funded plans. Lisa works closely with SIG’s large group clients to assist with client needs by resolving enrollment, billing, claims, and carrier issues. Lisa holds the Health Insurance Association of America (HIAA) and Managed Health Care Professional (MHP) designations as well as a Life and Health license in Maryland.
Robert C. Harnett – Vice President
Bob joined SIG in 2011 and is a Vice President. He is responsible for the management and delivery of the firm’s products and services to middle market clients. For more than 25 years, Bob has been involved in all aspects of human resources, employee benefits administration and consulting. He has broad experience and expertise in health and welfare programs, risk management and alternative plan financing, benefit plan design, ERISA plan compliance, and health care delivery system formation. Bob holds licenses for all lines of insurance coverages in multiple states and is an associate in the American College of Healthcare Executives, the American Association of Healthcare Consultants and the National Association of Contract Managers. He is also a registered representative with FINRA, holding series 7, 63 and 24 registrations. Bob sits on the national advisory boards of several large health care carriers and has spoken to numerous groups regarding health care risk management and benefit administration.
Rosalyn Hensley – Account Coordinator
Rosalyn joined SIG in 2010 and is an Account Coordinator. In her role, she assists Account Managers with all aspects of customer service, including proposals, claims, renewals, and day-to-day support. She also researches, reviews and resolves claim and enrollment issues. Rosalyn mainly supports mid-size to large clients. Rosalyn holds a Bachelor’s Degree in Psychology from Towson University as well as a Life and Health License.
Pat Isaac, ACBC – Vice President
Pat joined SIG in 2000 and is a Vice President. Pat manages a team that focuses on large regional and national accounts in all industries. She is dedicated to the account management of current clients and the development of new client relationships. Pat manages a number of strategic accounts across a variety of industries. She is tri-lingual and also assists clients with ex-patriot and international coverages. Pat has been in the industry since 1988 and has degrees in Marketing and Communications from Towson University. She also holds an Advanced Chartered Benefit Consultant designation along with her Life and Health and Long Term Care licenses. She is a current member of both the National Association of Health Underwriters and the Professional Referral Group. Pat also sits on the board for H.O.P.E. (Helping Orphans Prosper Everywhere) and PLEASE (People Letting Every Animal Survive Euthanization).Pat is a Certified Customer Service Representative and will soon complete her certification as a Certified Employee Benefit Specialist.
Christy Jamison, CBC – Senior Account Manager
Christy joined SIG in 2004 and is a Senior Account Manager. Christy provides strategic account development and support for small group clients. She ensures retention of clients by establishing strong relationships and managing daily communications while managing internal and external resources to assist with her clients needs. Christy prepares detailed plan design analysis of various benefits to aid clients in making informed decisions regarding their benefit package. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Christy has been in the industry since 2000 and holds an Associates Degree along with a Life and Health License. Christy is currently working towards her Chartered Benefit Consultant (CBC) designation.
Jennifer Knight – Senior Account Coordinator
Jennifer joined SIG in 2005 and is a Senior Account Coordinator. She works primarily with large group clients. In her role, she assists account managers with all aspects of customer service, including proposals, claims, renewals, and day-to-day support. Jennifer researches, reviews and resolves claim and enrollment issues promptly and offers valuable support for clients’ group administrators and human resource departments. Jennifer holds a Life and Health license.
Melanie Koch – Individual Department Assistant
Melanie joined SIG in 2010 and is the Individual Department Assistant. In her role, she is responsible for assisting the Individual Department in regards to the life, disability, and long term care needs of high net worth individuals, doctors and business owners. She also assists with estate and business planning. Melanie ensures that the Individual Department runs smoothly through administrative support and customer service for existing clients.
Michele Krueger – Marketing Coordinator
Michele joined SIG in 2009 and is the Marketing Coordinator. Michele works with group clients of all sizes in developing open enrollment materials, flyers, personalized benefits websites, and other various employee communication pieces. She also coordinates and implements the internal and external marketing initiatives for the firm, including special events management. Michele holds a Bachelors Degree in Business as well as a Life and Health License.
Jill Lohr – Account Manager
Jill joined SIG in 2005 and is an Account Manager. Jill manages and provides support for group clients of all sizes. Jill’s primary focus is on assisting clients with benefit plan design, advising and educating current and potential clients, and the coordination of internal and external resources to meet their needs and expectations. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Jill has been in the industry since 2002 and holds a Life and Health License.
Rachel Mathov – Senior Account Coordinator
Rachel joined SIG in 2008 and is a Senior Account Coordinator. In her role, she assists account managers with all aspects of customer service, including proposals, claims, renewals, and day-to-day support. Rachel researches, reviews and resolves claim and enrollment issues promptly and offers valuable support for clients’ group administrators and human resource departments. Rachel holds a Bachelors Degree in Business Management with a minor in Communications from Goucher College, as well as a Life and Health License.
Carolyn Mendola – Account Manager
Carolyn joined SIG in 2005 and is an Account Manager. Carolyn manages and provides support for group clients of all sizes. Carolyn’s primary focus is on assisting clients with benefit plan design, advising and educating current and potential clients, and the coordination of internal and external resources to meet their needs and expectations. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Carolyn has been in the industry since 1998 and has a Bachelors degree in Health Systems Management as well as a Life and Health License.
Paul McMahon – Associate
Paul joined SIG in 2011 and is an Associate. Paul works with group clients of all sizes in the Maryland, Pennsylvania and Virginia area. He is responsible for the financial management and forecasting for their employee benefit plans. Prior to SIG, Paul was a Partner of Group Benefit Solutions, which he founded in 2004. Paul holds a Bachelors degree from Bloomsburg University as well as a Life and Health license.
Brian Morehead – Account Executive
Brian joined SIG in 2007 and is an Account Executive. Brian works primarily with large group clients and is responsible for the financial management and forecasting for their employee benefit plans. Brian focuses on plan design and analysis along with reporting and financial analysis. Brian brings with him 10 years of industry experience. Prior to joining SIG, he worked as a Financial Analyst, Underwriter and Sales Representative on the carrier side of the industry. Brian holds a Bachelor of Arts degree in Economics from the University of Maryland Baltimore County as well as Life and Health licenses in both Maryland and Delaware.
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Christina Papili – Assistant Benefits Administrator
Christina joined SIG in 2011 and is an Assistant Benefits Administrator. Christina is responsible for customer service, administration and ongoing service of large, multi-site groups. She also supports the account managers by regularly conducting renewal rate audits for their clients.
Lisa Polanowski – Account Coordinator
Lisa joined SIG in 2007 and is an Account Coordinator. Prior to joining SIG full-time, Lisa interned at SIG. In her role, she assists Account Managers with their blocks of business, specifically focusing on renewals and day-to-day support. Lisa holds a Bachelors degree in Business Administration with a concentration in Management from Towson University as well as a Life and Health License.
Corinne Schram – Senior Account Coordinator
Corinne joined SIG in 2010 and is a Senior Account Coordinator. She brings with her 8 years of industry experience. Corinne is a Claims & Service Specialist and assists clients with claims, billing and enrollment issues. She researches, reviews and resolves claim and enrollment issues promptly and offers valuable support for clients’ group administrators and human resource departments. Corinne holds a Life and Health license and previously sat on the board of the Baltimore Junior Association of Commerce.
Christi Spackman – Senior Account Manager
Christi joined SIG in 2011 and is a Senior Account Manager. Christi provides strategic account development and support for group clients of all sizes. She ensures retention of clients by establishing strong relationships and managing daily communications while managing internal and external resources to assist with her clients needs. Christi prepares detailed plan design analysis of various benefits to aid clients in making informed decisions regarding their benefit package. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Christi has been in the industry since 2006 and holds a Bachelor’s degree in Marketing and Communications from Juniata College as well as a Life and Health License.
Nicole Stinson – Senior Account Coordinator
Nicole joined SIG in 2005 and is a Senior Account Coordinator for primarily small to mid-size firms. In her role, she assists Account Managers with all aspects of customer service, including proposals, claims, renewals, and day-to-day support. She researches, reviews and resolves claim and enrollment issues promptly and offers valuable support for clients’ group administrators and human resource departments. Nicole holds a Life and Health license.
Yvette Stinson – Proposal Coordinator
Yvette joined SIG in 2003 and is a Proposal Coordinator. Yvette brings with her 15 years of industry experience. In her role, she is responsible for submitting 50+ large group RFPs and the day-to-day coordination of the proposal process including carrier communication, status displays and the final production of client ready proposal materials. Yvette collaborates directly with the Account Managers on client strategy, analysis and proposal production. Yvette holds a Health License.
Brian Sweeney – Chief Financial Officer
Brian joined SIG in 2000 and is the Chief Financial Officer. Brian is responsible for planning, implementing, managing and controlling all financial-related activities of the firm. Brian also provides financial analysis and support for large group self-funded clients. Prior to joining SIG in 2000, Brian worked in Finance for Black and Decker and as a Senior Financial Analyst for DeWalt Business. Brian has a Bachelors degree in Finance and Marketing from the University of Maryland, College Park.
Lindsay Walker – Senior Account Manager
Lindsay joined SIG in 1999 and is a Senior Account Manager. Lindsay provides strategic account development and support for group clients of all sizes. She ensures retention of clients by establishing strong relationships and managing daily communications while managing internal and external resources to assist with her clients needs. Lindsay prepares detailed plan design analysis of various benefits to aid clients in making informed decisions regarding their benefit package. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Lindsay holds a Bachelors Degree in History from Towson University along with a Life and Health License. Lindsay currently sits on the board of the Family Crisis Center of Baltimore County and also volunteers for the Baltimore Harbor Waterkeeper.
Janet Weitkamp – Senior Account Manager
Janet joined SIG in 2000 and is a Senior Account Manager. Janet provides strategic account development and support for group clients of all sizes. She ensures retention of clients by establishing strong relationships and managing daily communications while managing internal and external resources to assist with her clients needs. Janet prepares detailed plan design analysis of various benefits to aid clients in making informed decisions regarding their benefit package. She facilitates and conducts open enrollment meetings through the development of employee communication materials and carrier coordination. Janet has been in the industry since 1988 and holds Life and Health Licenses in both Maryland and Pennsylvania. Janet is a current member of the National Association of Health Underwriters and the Baltimore Association of Health Underwriters.
Chris Wiley – Financial Analyst
Chris joined SIG in 2008 and is a Financial Analyst. Chris uses a proprietary suite of analytic tools to recommend financial solutions. He prepares financial reporting and also works with consultants to examine results of the analytics. Chris provides detailed analysis to clients concerning their benefit costs, and assists clients with their budgetary needs in preparing cost per head reports, historical claim analysis, catastrophic claimant breakdowns, and deduction modeling. Chris holds a Bachelor of Arts degree in Jazz/Commercial Composition from Towson University as well as a Life and Health License.
Gale Woods, LUTCF, RHU – Vice President
Gale joined SIG in 1989 and is a Vice President. Gale manages a team that focuses on large regional and national self-funded accounts. She is dedicated to the account management of current clients and the development of new client relationships. Gale holds a Bachelor of Arts degree in Economics from Denison University and is a member of the Baltimore Health Underwriters Association. Gale is a current board member of Baltimore County Department of Social Services. She holds the Registered Health Underwriter (RHU) and Life Underwriting Training Council Fellow (LUTCF) designations as well as her Life and Health license.